Business ProfileforDocVerify Inc

DO NOT USE DOCVERIFY. THEY HAVE SIGNER REQUIREMENTS THAT THE STATE OF ARIZONA DOES NOT HAVE. I just lost a client after spending over 3 hours with them for a Remote Online Notarization. We had to schedule this signing ONE MONTH in advance because the signer is ill and cannot travel. DOCVERIFY DENIED verification to the signer saying they require that an International signer have a US address. She didn't. THIS IS NOT AN ARIZONA NOTARY LAW! Why would a signing platform require something from the signer that the State does not require? I paid $780 for a one year subscription, plus $90 for a digital certificate, plus a $125 setup fee, for this. TOTAL SCAM. The first time I use it- I lose a client based on something that DocVerify requires that the STATE OF ARIZONA does not. DocVerify told me they would issue me some tokens. Issuing credits or tokens does not fix this. This is the ONLY signing (other than a practice signing) I have performed using DocVerify. I FIND OUT I CANNOT USE THEIR SERVICES because I HAVE INTERNATIONAL SIGNERS that do not live in *****************. WHICH IS NOT A REQUIREMENT FOR THE SIGNER. THEY REFUSE TO REFUND MY MONEY. DocVerify said they will issue some tokens and credits. WHAT?! I can't even use their signing platform. If you add in all the tokens I have purchased, I paid over $1,000 for nothing. And DocVerify issues me some tokens? I cannot perform International signings. This is an absolute outrage and I am in utter shock.