Business ProfileforOriginal Parts Group Inc

2-15-24 purchased new in box 1971 monte ***** fender for the price of $465.00 they came in a set right and left side for grand total of $1,458 dollars. on arrival left side was new in box as advertised but right side was opened box with tape on fender stateing fender contore is incorrect and had be returned prior to me recieving the product. On the bill of sale, it states product may be returned for any reason with no question. Within 45 days of purchase. I sent fender back to opgi as they requested within 2 weeks of arrival requesting to simply replace fender with new unopened replacement as advertised when they origanally took my payment. I have spoke with ******************* 1 time and now for the last 3 months he has been on lunch, and Isia and ***** has been stating it must be reviewed by management to replace. The person who took my money for product was **************. I feel they are not going to replace fender or refund money. Sum of $465.00. Origanal transaction date 2-15-24 Todays date 6-5-24 they tell me the same thing everytime i call he is at lunch they will email ******************* and he will get back with me. I have asked to be cc' in email to track what is going on and they tell me they will not do no such thing ****** will half to contact you personaly. Stating they have no manager i can corespond with although their manager must approve. I have already recieved phone authrization number #******** approval number for replacement. email of all individuals i have been commucating with are *************** Isia and *****. The last person i spoke too would not give me their email or name simply put seem to be a antaganizing call center instead of a help line. I have been polite. I would like a refund of my $465.00 if you could please assist me. If u call and dont tell them you are me just follow up you ask questions concerning replacement or refund you to will see what i have been dealing with. They took my money and no intention of returne Respectfully,***************************