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          Panama City Toyota, Inc. has 1 locations, listed below.

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            Business ProfilePanama City Toyota, Inc.

            New Car Dealers

            Contact Information

            959 W 15th St

            Panama City, FL 32401-2256

            Get Directions
            Visit Website
            (850) 769-3377

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            959 W 15th St, Panama City, FL 32401-2256
            BBB File Opened:
            3/1/1990
            Years in Business:
            42
            Business Started:
            2/1/1982
            Business Started Locally:
            2/1/1982
            Business Incorporated:
            7/11/1991
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of MV8716 for this business, issued by Consumer Services/Dept of Agri (TAL)

            These agencies may include:

            Consumer Services/Dept of Agri (TAL)

            Mayo Building, Room 110

            Tallahassee FL 32399

            (800) 435-7352

            https://www.fdacs.gov/ConsumerServices

            Type of Entity:
            Corporation
            Alternate Business Name
            • A.D.E. of Panama City, Inc.
            • Panama City Scion
            Contact Information

            Principal

            • Mr. Robert Gates, General Manager

            Customer Contact

            • Ms. Sharlene Croteau, Customer Service
            • Mr. Robert Gates, General Manager
            • Ms. Kim Atwater, Billing
            • Ms. Lisa Kern
            Additional Contact Information

            Fax Numbers

            • (850) 392-0309
              Primary Fax

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/30/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Resolved
            This is a follow up to a complaint already filed. Panama City Toyota gave us a written contract with an approved deal by the manager and their financial office which included a monthly payment and no money down. This contract will be held up in a court of law according to our attorney. However, after driving hours the finance lady told us we had to put 11,000 dollars down to make the deal. They lied to us just to get us into the dealership. They already knew about the cars being upside down. They offered us the best deal on the cars once we traded them in on the new car. Now they are trying to say the pros is the car being upside down? No, they knew that. The complaint is false representation. They lied and back out of the deal they gave us in writing. They ran our credit report and then we turned down offers that are no longer available because we took them at their word which causes us to lose money. We want Anna and Veronica fired.
            Read More
            Read 3 More Complaints

            Customer Reviews

            5 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Terry L.

            01/28/2024

            Panama City Toyota will lie to get customers to come in to try a convince them to make a shady deal. They gave us a written contract that their management and finance office approved then when we drove the two hours to get there they told us they wouldn’t honor the deal unless we put down 11,000 dollars.

            Panama City Toyota, Inc. Response

            01/29/2024

            It was the lender who required the down payment not Panama City Toyota. They required the down payment because of the large amount of negative equity on the customers two trades-in. This was in no way a shady deal.
            Read 4 More Customer Reviews

            Local BBB

            BBB of Northwest Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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