ComplaintsforAlbertsons

Grocery Store

View Business profile

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Initial Complaint
08/12/2022
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Went into Albertsons on River and La Canada because they had bacon in their ad (24oz for $5.00 on Friday 08/12/22 only.) They were out of stock at mid day for an item that was only on sale for one day. We were refused a rain check by the manager which said it was while supplies last which WAS NOT stated in the ad. I later called the manager, and he told me it was corporate policy not to issue rain checks on $5.00 Friday even though it is not stated in the ad. He told me to call corporate about the policy. I called Albertsons corporate headquarters, and the corporate office told me they could not tell me the corporate policy, I had write them a letter. What??? I asked to speak to a supervisor, and my call was disconnected. POOR customer service!
Business response
08/15/2022
Greetings *********************:

We are responding to a message sent regarding the rain check policy for Weekly Ad items.
We apologize for the confusion regarding the item availability and rain checks during your recent visit. We would like to advise that our rain check policy is in part: "Rainchecks can be offered for store super coupon items unless otherwise specified on the coupon. Rainchecks will not be provided for items advertised as "clearance", "while supplies last," "limited quantities," or other designation indicating a limited supply. It is stated at the bottom of the Weekly Ad that the offers advertised are while supplies last. We would also like to provide our company's rain check policy in full: https://www.albertsons.com/foru/coupon-policy.html.
Furthermore, we would like to apologize for the poor interaction you had with our Customer Support team when you had contacted us. We have shared your comments with our Management Team for review so that the appropriate action may be taken. Feel free to respond or reach out to our Customer Support team at ************** if you have any questions or concerns in the meantime.

Thank you for shopping with us.
Tim
Customer Support Center
Customer response
08/15/2022

Complaint: 17710457

I am rejecting this response because:

First of all, I have looked through the entire Albertsons ****** Ad dated 08/10 to 08/16, and I cannot find your statement:
"It is stated at the bottom of the Weekly Ad that the offers advertised are while supplies last."
And if it did would that mean zero items in the ad would be eligible for a raincheck?

2nd....The item in question says nothing about "clearance", "while supplies last," "limited quantities," or other designation indicating a limited supply. See my picture attached. On top of that I cannot find that wording in the entire ad.
3rd.... The link you sent me says nothing about rainchecks for $5.00 Friday items at all.

4th....You should not be running out of product you advertise to get people into the store and run out of it by noon on a 1 day sale.

So your response is incorrect to me unless you can otherwise prove it. I challenge you to look at the ad yourself. **************

Sincerely,

*********************
Initial Complaint
08/01/2022
Complaint Type:
Customer Service Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
On June 30, 2022, I placed an online order for "Drive-******** pick-up the following day (July 1) at the Vons store in ********, **. (Order no. ********.) I received e-mail confirmation of my order, and the next day I was notified that my order was ready to be picked up. On July 1, I picked up my order at the store. When I arrived home, I discovered that nearly half of the items I ordered were missing. I was able to resolve the issue and get an immediate refund authorization when I contacted the appropriate place via their website.When I checked my receipt and discovered that I did not receive the advertised "Fab 5" prices for EIGHT of the qualified items I had ordered. (Note that I did not receive three of these items because of the aforementioned problem, and I was fully refunded for those, so that is no longer an issue.) I contacted the designated department via the Vons website to advise them of this problem and to request a refund for the amount I was overcharged on the five items in question. I received an immediate response (that same day, July 1) from "Gizelle" in the ************************ (I have uploaded all of the relevant emails. The case ID she assigned was ********. She asked me to send a screenshot of the offer to determine what kind of correction was needed, which I did. I also identified the five items for which I was overcharged. I included this information in my reply to her email, and it was sent on July 2. I received NO response from Gizelle. I sent two follow-up e-mails; again - no response. Then I took the next step: On July 14 I sent a letter (not an email) to Albertsons *********************** (copy uploaded). I explained everything and attached all of the relevant items. It has been two weeks; again - NO response.
Business response
08/04/2022
Greetings ***********************:

We are responding to a message sent regarding a recent Drive Up & Go order placed with us.
We are very sorry that you have not yet received a refund for the additional items on your order, but we are more than happy to take care of this with you. Unfortunately, there is not record of the specific items you requested be refunded in your contact with our Customer Support agents previously. We are also not seeing any attached documents to your message here via the BBB. Can you please respond with a list of items you requested to be refunded? Please feel free to contact our Customer Support team at ************** if you have any other questions or concerns in the meantime.

Thank you for shopping with us.
***
Customer Support Center
Customer response
08/04/2022

Complaint: 17656177

I am rejecting this response because: they requested documentation which I am attaching to this response.

Sincerely,

***********************
Business response
08/12/2022
Greetings ***********************:

Thank you for providing the products from the Fab 5 deal on your purchase.
Please accept our sincere apologies that your refund was not processed correctly. Our records show that a refund has already been processed for the Daisy ***** Squeeze Sour Cream - 14 Oz, the Sargento Cheese Slices Deli Style Provolone 12 Count - 8 Oz, and the Sargento Creamery Cheese Natural Sliced Baby Swiss 10 Count - 6 Oz. We have processed an additional refund for you today, 08/12/2022 in the amount of $11.80 for the discounted prices of the Pepperidge Farm Milano Cookies Raspberry Flavored Chocolate - 7 Oz, Pepperidge Farm Cookies Sweet & Simple Chessmen - **** Oz, Hormel Chili No Beans Can - 15 Oz, Stagg Natural Beef Chili No Beans - 15 OZ, Haagen-Dazs Ice Cream Bars Vanilla Milk Chocolate Almond - 3-3 Fl. Oz. You should see the refund in three to five business days. Please check your credit card statement for the refund. When checking your credit card statement, please take into consideration your statement cycle cut date and allow for extra time if required.
We truly appreciate your patience in this matter and have notified our Online Shopping Director, so this issue is not repeated. If you are experiencing any other issues or have any questions, please do not hesitate to reply, chat, or call us at **************.

Thank you for shopping with us!
***
Customer Support Center
Customer response
08/18/2022

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***********************
Initial Complaint
07/29/2022
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I have been to Albertsons the past 2 weeks trying to get my Sildenafil refilled they told me to have my urologist call I call them and went in person and got script took to Albertsons Albertsons told me they fill on 07/05/2022 and can not refill until 08/03/2022. this is a new prescription dose. I don't see the problem. So today I went to my primary care doctor and he wrote me 2 new scripts to try one for a month and if I do not like Cialis then in September 2022 I can switch back to Sildenafil. the one prescription number is ******* I check on Albertsons website just a few minutes ago said it was filled today that is not true. the other prescription Rx number is ******* said it was filled today it was not. The ********** told me she does feel comfortable filling my prescription and she wont fill both at same time I informed her I want to just get one fill then in Sept 2022 if what I get for July does not agree with me I switch to the other at end of August 2022. I've heard of this before ********** refuses to refill prescriptions on there religious views if this is the case in my case this ********** should be fired from her job PERIOD!!!!!!!!!!!!!!!! I usually go in morning time to pick up my prescriptions and this one pharmacist always makes rude comments to me saying I get Sildenafil refill often. I went to a ******* store to see if can transfer and the lady got on phone called over to Albertsons and the ********** told her something and she informed me she will not help me I need to leave and find a different pharmacy so the Lady ********** At Albertsons told her something. All I want is my medication!! I am not going in there for narcotic drugs I have been disrespected, been treated less than Human been made fun of, be little'd no one should be treated the way I have been I have done what they want brought in new scripts the doctors have called them what more can I do?? All I want is my medication its not a narcotic so I don't see what the problem is?
Business response
07/29/2022
Greetings *************************:

We are responding to a message we received regarding fulfillment of your prescription.
We are very sorry for the trouble you have had in getting your prescriptions fulfilled at your local store pharmacy. We take issues like this very seriously, and would like to get this taken care of with you. To ensure this is directed to the correct personnel, please reply with as much of the following information as possible:

Store location where the issue occurred:
Name of employee, if available:
Date of incident:
Upon receipt of these details We will escalate this urgent matter to our Director of Pharmacy Operations for the appropriate action to be taken.

Thank you for shopping with us.
***
Customer Support Center
Customer response
07/29/2022

Complaint: 17640970

I am rejecting this response because:

Sincerely,

*************************

the pharmacy is *********** at *********************************************************** there phone number is ************ this happen on 07/28/2022 I do not know thew lady name this happen in the afternoon hours
Business response
08/11/2022
Greetings *************************:

This letter is in response to the Better Business Bureau Complaint #******** regarding a patient issue at Albertsons Pharmacy, **************************************************************************** 85745. Thank you for bringing this matter to our attention. It has been reviewed and investigated by our District Pharmacy Manager responsible for supervising this pharmacy location. It has been determined that our standard practice of care was followed, and our pharmacist used her professional judgement. In an abundance of caution, we have provided feedback to the entire pharmacy team and coached them on best practices related to customer service. Please feel free to reach out to our District Pharmacy Manager directly with any further questions you may have.

Contact Information: ******************* Cell Phone ************

Thank you for shopping with us.
***
Customer Support Center
Initial Complaint
07/22/2022
Complaint Type:
Sales and Advertising Issues
Status:
Unresolved
The business responded to the dispute but failed to make a good faith effort to resolve it.
Jewel **** promises ******************* They encourage their customers to visit their stores for a convenient and friendly grocery experience! Additionally, Jewel states that, Albertsons Companies is committed to being a business you can trust. For example, our business policies and principles reflect the highest ethical standards, and our corporate governance system ensures sound management. I would have to disagree. ********** located at *********************************************************************, has been engaging in deceptive business practices for at least the last 2 years. ***** has adapted a business practice of deliberately pricing their items on their shelves at a lower cost then ringing that same item for a higher cost at the register. This has been reported to Jewel on many separate occasions. For example: The Home Run in pizza was on sale for $6.99. There was a sticker informing the customer of the $6.99 price placed on the shelf. But, when I reached the register the item rang up for $8.99 which is regular price. I called for some assistance. It took a long time for someone to go check. This delayed the check out process for me. The cashier was not friendly at all but combative. Finally, they came back and tried to say the sale was over. However, I took a picture of the price on my phone. I showed the manager the picture and indeed the sale was not over. So, they reluctantly honored the price as marked. But each time I shop at Jewel I am overcharged. The item will be listed for a lower cost on the shelf then ring up higher at the register.on On 7-20-22 I went to Jewel. I purchased some grapes that were clearly marked on sale for .99 a pound. When I reached the register they rang up for $2.99 a pound. A whole $2 extra. When I went to customer service and complained she was rude and refused to adjust the price. The manager ************************* got involved refused to take adjust the price or take down the sign with the lower price from the shelf.
Business response
07/28/2022
Greetings ***********************:

We are responding to a message regarding the pricing at your local ********** store.
We are very sorry for the inconveniences you have experienced with the weekly sale pricing at this location. We have shared your comments with our Management Team for review to ensure that issues like these do not persist. Thank you for reaching out to us and providing this feedback of your shopping experiences. Please respond letting us know if you would like to be contacted personally by our Store Director regarding this issue. Feel free to contact our Customer Support team at ************** if you have any other questions or concerns in the meantime.

Thank you for shopping with us.
***
Customer Support Center
Customer response
07/31/2022

Complaint: 17600130

I am rejecting this response because: Please see attached. None of my complaint was addressed.
Sincerely,

***********************
Customer response
08/09/2022
What clarification are you looking for?...
Business response
08/15/2022
Greetings ***********************:

Thank you for your response.
We are not asking for any clarification; however, we appreciate you taking the time to share your experience with us. We have reported your concerns onto our Management Team for review.

Thank you for shopping with us.
Tim
Customer Support Center
Customer response
08/20/2022

Complaint: 17600130

I am rejecting this response because: It is clear that Jewel **** did not even read my complaint. It is also clear that Jewel **** is illegally deliberately overcharging it's customers. The manager and customer service refuse to address this issue.

Sincerely,

***********************
Initial Complaint
07/21/2022
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
This is in regards to lack of contact for over a month in reference to missing winnings from your Flavor Adventure Game. 1 month ago, I won two prizes- $30 off $30 and a $40 off $40. I chatted with customer service as the prizes were not showing up at the register. During the 1st chat, the agent combined a very old account from 10 years ago and lost both winnings. He acknowledged he made a mistake but couldn't add them back. He issued reference number ******** and escalated the issue to a supervisor to reapply the winnings. I was told I would hear back in 10 days. It is now over a month. I have called 4 times and chatted 8 times with NO RESULTS. I believe ****************************** is defrauding their customers and refusing to apply legally won prizes. I have two friends who are having the same issue so I know it is not a singular issue. I want the winnings applied back to my account and I want a supervisor to contact me regarding this matter.
Business response
07/22/2022
Greetings ****** Ciof:

We are responding to a message regarding a concern with your Flavor Adventure Game prizes.
We are very sorry for the trouble you have had in redeeming your prizes won through Flavor Adventure, and that you have not heard further regarding this issue. Our records show that your issue has been escalated to our IT department for further resolution. Our team still currently working on getting this resolved. However, once we have a resolution or if we have any updates, we will be contacting you by phone to let you know, per our policy for technical issues. If we are unable to reach you by phone, we will leave you a voice message with any update as well as a phone number to contact us if needed. Once again, we would like to apologize for this issue having persisted, but we are working to get it taken care of for you. We ask that you please continue to use Contact ID ******** as your reference if you have any questions or concerns in the meantime.

Thank you for shopping with us.
***
Customer Support Center
Customer response
07/25/2022

Complaint: 17600431

I am rejecting this response because:
I still have not received my winnings nor a phone call from a supervisor regarding this matter. I have sent multiple emails with screenshots proving the winnings and nothing from ******************************* Due to their past history advising me they will call me and I have not received any calls, I do not believe this business will follow through.
Sincerely,

****** Ciof
Business response
07/29/2022
Greetings ****** Ciof:

Thank you for your response.
We completely understand your frustration in getting this resolved. We ask for your patience, as we are working as quickly as we can to get this taken care of for you. As previously mentioned, your concerns have been escalated, and we will be reaching out to you as soon as we have more information.

Thank you for shopping with us.
***
Customer Support Center
Initial Complaint
07/21/2022
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I can't get any resolution with the online chat nor the phone. On July 21, 2022, I called to see resolve a dispute. The phone rep yelled at me on the phone. I asked for a manager. She tried to transfer me, but I think the call disconnected. The manager hangs up on people. On July 20, 2022, $30 credit was suppose to be added to my account because of a store issue and coupon problem. Today, it's not there. I called to find out where it's at. Nobody knows anything and a manager refused to come to the phone. The lady yelled at me. I'm very upset. Recording available upon request. Solution: Find my missing $30 credit. Thanks. Account number: ***********
Business response
07/22/2022
Greetings ***** Salt:

We are responding to a message sent regarding a credit for an in-store shopping experience.
We are very sorry for the trouble you have been having getting this taken care of, and we completely understand your frustrations. Our records show that your recent transfer to a supervisor was disconnected, and they had tried to contact you and left a voicemail. Upon checking, our records do not show the reported cause for the $30.00 credit you mentioned, but we are happy to look into this with you. Can you please provide the issue experienced that resulted in the credit you mentioned? Please respond letting us know, or feel free to contact our Customer Support team at ************** if you have any other questions or concerns in the meantime.

Thank you for shopping with us.
***
Customer Support Center
Initial Complaint
06/30/2022
Complaint Type:
Product Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I bought a hanging from Albertsons on June 6th with $399.99+tax. And one week later, they changed the price to $299.99. I went to the store to get a refund but they said I need to bring the hanging with me. They need to return the item first and I can buy it for $299.99. It makes no sense that I bring a big hanging to the store to get a refund. I'm not returning anything and all I want is to get the price matched. Please help to address this issue. I have included the receipts and their new price advertisement.
Business response
06/30/2022
Greetings *******************:

We are responding to a message sent regarding a hanging recently purchased at our store.
We apologize that the price of the item has been lowered since you purchased it. Unfortunately, we at Customer Support are not able to provide you with a refund on the difference in price. Our stores currently do not participate in any price matching practices, which is why our store not able to refund the price difference outright. Instead, we ask that you please return the hanging to the store as previously mentioned so that we can refund the full amount you paid. The hanging can then be purchased again at its now lower price.

Thank you for shopping with us.
***
Customer Support Center
Initial Complaint
06/27/2022
Complaint Type:
Customer Service Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
THIS COMPLAINT IS REGARDING THE STORE AT ***********************************************************************. CUSTOMER SERVICE AT THIS STORE IS HORRIBLE, NO ONE EVER ANSWERS THE ***** IN ANY DEPARTMENT. I'VE TRIED CALLING EVERY SINGLE DEPARTMENT IN THE STORE JUST TO GET THROUGH, INCLUDING CUSTOMER SERVICE. I GET MUSIC ON HOLD FOR GOD KNOWS HOW LONG, THEN RINGING FOR GOD KNOWS HOW LONG THEN IT GOES BACK TO ************** MAIN MENU AND THE WHOLE THING STARTS ALL OVER AGAIN. I AM TRYING TO PLACE A FUTURE DELI ORDER FOR PICK UP. I LIVE RIGHT DOWN THE STREET AND WILL DRIVE MILES OUT OF MY WAY TO AVOID GOING INTO A STORE THAT DOESN'T HAVE IT'S ACT TOGETHER LIKE THIS ONE. WHAT KIND OF MANAGEMENT IS GOING ON IN THIS STORE?
Business response
06/28/2022
Greetings ***************************:

We are very sorry to hear that this has been your experience in trying to reach the associates in your local store by phone.
We have documented and forwarded your concerns onto our store's Management Team on your behalf. A member of the store's Management will be reaching out to you as soon as possible to further discuss your concerns. Thank you for reaching out to us and bringing this issue to our attention.

Thank you for shopping with us.
***
Customer Support Center
Customer response
06/28/2022

Complaint: 17491554

I am rejecting this response because:
This complaint is not resolved. All they have said is they are sorry for the experience and someone will contact me from the store--no one has done that yet. It's not going to be resolved until that happens.

Sincerely,

***************************
Business response
07/01/2022
Greetings ***************************:

Thank you for your response.
We have shared your contact information with our store's Management Team and asked them to contact you regarding this issue. Our store's team will be reaching out to you as soon as possible. We apologize for the trouble you have had reaching our store employees by phone. Please feel free to respond or contact our Customer Support team at ************** if you have any questions or concerns in the meantime.

Thank you for shopping with us.
Tim
Customer Support Center
Initial Complaint
06/27/2022
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Regarding Reference: Contact ID# ********. I went shopping at Vons on 5/13/22. When I got home I noticed none of my coupons were applied. I contacted support through the chat on 5/14 and was told by *************************, "I assure you that the $16.00 credit will be applied in your account". So I again went to the store and the credit wouldn't apply to my order on 5/29. I chatted with Vons on 5/30. ************************* said "it's just that the glitch is a one a time issue and to make sure, I have removed the credit earlier and readded it as a different type of credit which is the ***************** Credit"'. Of course, the credit didn't work when I tried again. On 6/15 I chatted with *******, who said, "Please allow 24 to 48 hours before doing any transactions again. I'll have our IT review your account. The amount should have been applied in your purchase. I'll ask them to notify you. Once it's fixed". I never received an email so on 6/19, I chatted with *********************** to make sure the "glitch" was fixed before wasting more time and gas on another trip to the store. He said "I tried to trouble shoot your account on making a mock transaction to see if a sample coupon/discount I added would automatically apply. And it did". He also promised to send an email confirming this, which would take 30 minutes-24 hours to receive. I never received an email. I went to the store and of course the credit did not apply. I've spent hours just chatting with people and multiple trips and returns to the store trying to get my credit applied. I do not want any store credit that I can't actually receive. I would like a refund.
Business response
06/28/2022
Greetings ***********************:

We are very sorry for the trouble you have had in trying to redeem your **************** Credit added to your account.
Unfortunately, as the credit has been added to your account, we are not able to provide an additional refund. Please know that we have escalated your issue in redeeming the $16.00 credit on your account to our IT team for further resolution. We ask that you please not make any purchases intending the use of this credit for the time being. We will be reaching out to you by the listed phone number when our IT team has reached a resolution and your credit is usable. If we are not able to reach you at this time, we will leave you a voice message letting you know that your issue has been resolved along with a phone number to contact us if needed. Once again, we are very sorry for the inconvenience this has caused, but we are trying to get this resolved for you as quickly as possible. Feel free to respond or contact our Customer Support team at ************** if you have any questions or concerns in the meantime.

Thank you for shopping with us.
***
Customer Support Center
Customer response
07/02/2022

Complaint: 17488917

I am rejecting this response because: I received a voicemail stating that the credit was now ready to use because IT found the issue and it should be resolved. I went to the store today and purchased $16.60 worth so that my total should come out to $0.60. I was charged a total of $16.60. Please remove the credit that doesn't work and refund me instead.

Sincerely,

***********************
Business response
07/11/2022
Greetings ***********************:

We are responding to a message sent regarding your recent attempt at using the $16.00 **************** credit on your account.
We are very sorry that the credit did not discount your recent purchase. Please note, per the voicemail left when we had contacted you, that restricted items such as alcohol, tobacco products, and baby formula are not eligible for use with this credit. Unfortunately, we are unable to provide you a cash refund in lieu of this credit, but we ask that you please try again to redeem this credit on your next in store purchase of non-restricted items. We apologize for any confusion caused by this recent purchase. Please let us know if you have any other questions or concerns.

Thank you for shopping with us.
***
Customer Support Center
Initial Complaint
06/15/2022
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I was injured on the job a couple years ago and have been dealing with the same knee injury since. On May 7th my knee gave out on me at work and I haven't been able to go back to work. Workers comp is claiming that I was hurt playing ******** wii. I went to the doctor's on duty and told them I had a injury from work but I didn't have a workers comp claim set up at the time due to my manager being on vacation. When I went to the doctor they asked me if it was going thru work comp and I told them no but it will eventually When my manager gets back from vacation to set up the claim. I told the doctor that I couldn't even play the video game from being in so much pain. I never told them that I got hurt playing the game! Somehow they didn't mention that it was from work like I told them. Please help me out!! Thank you sincerely ************************* Here's the address that was given to me from the workers comp case worker ******************************** *************************************.
Business response
06/16/2022
Greetings *************************:

Thank you for reaching out to us.
Unfortunately, we are unable to further assist with your request. However, we ask that you please contact the ************************ at ************** for further assistance with your inquiries. Furthermore, we also encourage you to speak with the *************** representative for your store.

Thanks for being a part of the team.
***
Customer Support Center

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

Cookies on BBB.org

ComplaintsforAlbertsons

Need to file a complaint?

Complaint Details

Showing all complaints

Business response

Customer response

Business response

Customer response

Business response

Customer response

Business response

Customer response

Business response

Business response

Customer response

Customer response

Business response

Customer response

Business response

Customer response

Business response

Business response

Business response

Business response

Customer response

Business response

Business response

Customer response

Business response

Business response

BBB Rating & Accreditation

Contact Information

Customer Complaints Summary