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Find a Location

Jenny Boston Boutique has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Jenny Boston Boutique

      910 Boston Tpke Unit 7 Shrewsbury, MA 01545-3396

    • Jenny Boston Boutique

      45 East Main Street Westborough, MA 01581

    Business ProfileforJenny Boston Boutique

    Purses
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:

    BBB files indicate that this business has a pattern of complaints. Consumers report that they are experiencing long delays in receiving merchandise they have purchased.  Consumers also report that these delays are far beyond the expected delivery time frame the consumer has been provided and when they try to contact the business for updates, the business’ responses are not timely, or they have difficulty contacting anyone at the business.  On 12/5/2023 BBB submitted a written request to the company encouraging them to address the pattern of complaints. We are awaiting the business’ response and will update this alert when they respond.

    At-a-glance

    Customer Reviews

    1.08/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Jenny Boston Boutique has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Jenny Boston Boutique

        910 Boston Tpke Unit 7 Shrewsbury, MA 01545-3396

      • Jenny Boston Boutique

        45 East Main Street Westborough, MA 01581

      Location of This Business
      910 Boston Tpke Unit 7, Shrewsbury, MA 01545-3396
      BBB File Opened:
      8/20/2008
      Years in Business:
      16
      Business Started:
      8/20/2008
      Business Incorporated:
      8/20/2008
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Jenny B. Companies, LLC
      Additional Contact Information

      Email Addresses

      Customer Complaints

      8 Customer Complaints

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      Customer Reviews

      13 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Samantha A

      1 star

      07/08/2024

      I have shopped with Jenny Boston for 5 years but over the past year - 18 months, their shipping of product has gone down the tubes. There is absolutely no reason to have to wait MONTHS for a sweater to come in the mail. Im sad to have to leave such a terrible review but I would not recommend ordering from this company any more. I have unsubscribed from their emails, ******** page and will delete their app once I receive my last 2 orders. I had credit that I needed to spend and now I am through.

      Local BBB

      BBB Serving Central and Western MA and Northeastern CT

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