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Find a Location

Auto-Owners Insurance Group has 115 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Auto-Owners Insurance Group

      6101 Anacapri Blvd Lansing, MI 48917-3968

      BBB Accredited Business
    • Auto-Owners Insurance Group

      1124 Monarch St Lexington, KY 40513-1888

    • Auto Owners Insurance Company

      PO Box 64358 Saint Paul, MN 55164-0358

    • Auto-Owners Insurance Group

      1105 Schrock Rd Columbus, OH 43229-1146

    • Auto-Owners Insurance Group

      865 Midland Rd Saginaw, MI 48638-5782

    Business ProfileforAuto-Owners Insurance Group

    Insurance Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.35/5stars

    Average of 124 Customer Reviews

    Customer Complaints

    232 complaints closed in last 3 years

    97 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/20/2016

    Years in Business: 108

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Auto-Owners Insurance Group states they offer insurance services

    Products & Services

    This company offers life, auto, home and business insurance.

    Business Details

    This is a multi-location business.

    Find a Location

    Auto-Owners Insurance Group has 115 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Auto-Owners Insurance Group

        6101 Anacapri Blvd Lansing, MI 48917-3968

        BBB Accredited Business
      • Auto-Owners Insurance Group

        1124 Monarch St Lexington, KY 40513-1888

      • Auto Owners Insurance Company

        PO Box 64358 Saint Paul, MN 55164-0358

      • Auto-Owners Insurance Group

        1105 Schrock Rd Columbus, OH 43229-1146

      • Auto-Owners Insurance Group

        865 Midland Rd Saginaw, MI 48638-5782

      Headquarters
      6101 Anacapri Blvd, Lansing, MI 48917-3968
      BBB File Opened:
      8/30/1999
      Years in Business:
      108
      Business Started:
      7/1/1916
      Business Incorporated:
      7/1/1916
      Accredited Since:
      5/20/2016
      Type of Entity:
      Corporation
      Alternate Business Name
      • Auto-Owners Insurance Company
      • Auto-Owners Life Insurance Company
      • Owners Insurance Company
      • Home-Owners Insurance Company
      • Property-Owners Insurance Company
      • Southern-Owners Insurance Company
      Business Management
      • Mr. Mark Keith, Complaint Contact
      Contact Information

      Principal

      • Mr. Mark Keith, Complaint Contact

      Customer Contact

      • Mr. Mark Keith, Complaint Contact
      • Mr. Dan Witalec, Administrator
      • Ms. Tina Brumley, Vice President
      Additional Contact Information

      Fax Numbers

      • (517) 323-8796
        Primary Fax

      Phone Numbers

      Customer Complaints

      232 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      124 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      LeAnn B

      1 star

      11/20/2024

      Their billing mistakes caused them to unjustly put us in the category of failing to pay our home insurance when what really happened, is they took that payment and paid our canceled car insurance. Then when our home insurance skyrocketed we switched to another company with a one day gap. One week ago I received a bill for $127 saying it was past due and today I got a notice from a collection agency. We get paid every two weeks and I was planning on paying them tomorrow on pay day. This is unorganized on their end and harassing in nature. We would have paid the $127 had we known we owed that but had not received a bill until last week.

      Local BBB

      BBB in Western Michigan

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