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          Triad Radiology Associates has 1 locations, listed below.

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            Business ProfileTriad Radiology Associates

            Radiology

            Contact Information

            3010 Trenwest Dr

            Winston Salem, NC 27103-3208

            Visit Website
            (336) 970-5300

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            3010 Trenwest Dr, Winston Salem, NC 27103-3208
            BBB File Opened:
            9/1/2011
            Years in Business:
            15
            Business Started:
            1/1/2009
            Licensing Information:
            • This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/05/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            This company continues to bill me as self-pay. My insurance company reached out to them. Triad Radiology called me to tell me they made a mistake and would bill insurance and I would get a refund within 2-3 business days. That was 3 weeks ago. I looked back in my bank records and saw they charged me again for self-pay August 7, 2023. $260. I paid $192 over a month ago and no refund yet. They are very dishonest. My family will never use Novant or ***************** because they continue to charge us full price.
            Read More
            Read 1 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sheila C

            05/10/2024

            We are constantly getting reminders. And I just realized they did not charge our insurance. I will never use Triad Radiology again. They don't call you back. They are very expensive because they don't bill your insurance, for some reason. We will only do scans at ***********. Never had this problem with ****. Wake always charges insurance. We have paid so much money and had no idea insurance wasn't being charged.

            Triad Radiology Associates Response

            05/13/2024

            We are sorry that you've had difficulty with your insurance not getting billed. Triad Radiology provides the interpretation of imaging services performed by **************************. The hospital sends us the patient information, including the insurance. Unfortunately, in your case, we did not receive the insurance information so you were billed for the services. We looked back at our call logs and see that you called on 5/10/24 but didn't leave a message or complete a call back request. Our billing staff has spoken with you today and updated your insurance to resubmit your claims. They have also issued you a refund for payments you made on these services.
            Read 2 More Customer Reviews

            Local BBB

            BBB® of Central and Northwest North Carolina

            More Info on Local BBB

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