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            Business ProfileiPostal1, LLC

            Mail Box Rental
            BBB accredited business

            Contact Information

            400 Rella Blvd Ste 207

            Montebello, NY 10901-4249

            Visit Website
            (845) 579-5770

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            Customer Reviews

            4.3/5

            Average of 291 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            157 complaints closed in last 3 years

            63 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/16/2019

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            iPostal1 provides a digital mailbox technology platform to retail pack and ship stores and coworking spaces in office buildings, where customers can get a mailing address for business or personal use, then view and manage their postal mail and packages from anywhere with an app or online.

            Products & Services

            Digital Mailbox plans, Digital Mailbox plans with phone and fax

            Business Details

            Location of This Business
            400 Rella Blvd Ste 207, Montebello, NY 10901-4249
            BBB File Opened:
            4/26/2016
            Years in Business:
            9
            Business Started:
            3/15/2015
            Business Incorporated:
            3/15/2015
            Accredited Since:
            1/16/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Barry Gesserman, Chief Marketing Officer
            • Mr. Jeff Milgram, CEO
            • Ms. Miriam Darby, Marketing Manager
            Contact Information

            Principal

            • Mr. Barry Gesserman, Chief Marketing Officer
            • Mr. Jeff Milgram, CEO

            Customer Contact

            • Mr. Barry Gesserman, Chief Marketing Officer
            • Ms. Miriam Darby, Marketing Manager
            Read More Business Details and See Alerts

            Customer Complaints

            157 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/06/2024

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            I canceled this account several times, they refuse to stop charging me and won't send me a passcode rest. I want this canceled and refunded. I've had to have them blocked by my bank. I've sent several emails and no response.
            Read More
            Read 156 More Complaints

            Customer Reviews

            291 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Ryan V

            11/03/2024

            iPostal1: Promised Security, But Failed To Protect Me From ThemselvesI recently signed up and paid iPostal1 to set up a mailing address. I completed all forms required and even when the extra step of verifying with support that my address was active even after receiving a email confirming my mailbox was ready. I was assured by multiple agents that I could start receiving mail. However, my first package was returned to sender because the mail carrier was told no one with my name was listed theredespite using the same name I registered with and paying additional identity verification fees. Now, Im left waiting for an explanation, which I doubt will address this serious failure in service. ipostal1 was supposed to protect me from the very same experience they put me inDate of experience: November 02, 2024

            iPostal1, LLC Response

            11/05/2024

            Hi ****,Thanks for your review.We understand there was a misunderstanding and this issue has since been resolved. We are glad we were able to rectify the situation.Sincerely,iPostal1
            Read 290 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

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