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Find a Location

Ultimate Transport 123 has 1 locations, listed below.

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    Business ProfileforUltimate Transport 123

    Vehicle Transport

    At-a-glance

    Customer Reviews

    3.36/5stars

    Average of 132 Customer Reviews

    Customer Complaints

    81 complaints closed in last 3 years

    30 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3391 Long Beach Rd., Oceanside, NY 11572
    BBB File Opened:
    8/9/2019
    Years in Business:
    5
    Business Started:
    1/19/2019
    Business Incorporated:
    12/14/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Ultimate Services Nationwide Inc.
    Business Management
    • Mr. Keith Hecht, Co-Owner
    • Mr. Dylan Hecht
    Contact Information

    Principal

    • Mr. Keith Hecht, Co-Owner
    • Mr. Dylan Hecht
    Additional Contact Information

    Fax Numbers

    • (888) 701-0927
      Primary Fax

    Customer Complaints

    81 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    132 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Deanna N

    1 star

    09/17/2024

    I tried to cancel and i was threatening that if i dont pay them cancellation fee of $150. If we do not receive it by 5pm we will have no choice but to send to our collections agency for the full signed upon amount of $795. Thank you for your time and have a wonderful day - UT123 words from a supervisor and he was so rude yelling it i asked if i can talk to another one he told me no and hung up.I was respectful to this man for him to treat and yell at me i never met a mean supervisor

    Ultimate Transport 123 Response

    10/08/2024

    To Whom It May Concern,

     As outlined in our service agreement, we have up to 10 business days to dispatch a driver for your service, meaning we are still within the agreed-upon timeframe to fulfill your request. However, you opted to cancel the service.

    As per our policy, a cancellation fee applies in these circumstances, which you agreed to when you signed the service agreement. Unfortunately, during our recent communication, the interaction became hostile, which is not in line with our customer service standards.

    We kindly ask that all interactions remain respectful to allow us to address your concerns effectively. If you have any further questions regarding our policies or need assistance, please feel free to reach out.

    Thank you for your understanding.

    Respectfully,

    Ultimate Transport 123

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

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