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Find a Location

Central Veterinary Associates has 1 locations, listed below.

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    Business ProfileforCentral Veterinary Associates

    Veterinarian

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    73 West Merrick Road, Valley Stream, NY 11580-5718
    BBB File Opened:
    3/1/1992
    Years in Business:
    86
    Business Started:
    1/1/1938
    Alternate Business Name
    • CVA
    • Bayside Animal Clinic
    • Terrace Animal Clinic
    • Crawford Far Rockaway Animal Hospital
    • Boulevard Animal Clinic
    Business Management
    • Dr. John J. Charos, Partner
    Contact Information

    Principal

    • Dr. John J. Charos, Partner
    Additional Contact Information

    Fax Numbers

    • (516) 561-5001
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Yelim C

    1 star

    06/05/2023

    I have been a client since 2012, bringing in my 3 dogs to this clinic, and its affiliated clinic in Bayside as well.Recently, one of my dogs got surgery from Dr ******** Dr ******* told me that my dog can come home in a few days to recover at home and that the surgery went very well. However, the next day, my dog was paralyzed and placed in an oxygen tank. During this agonizing time, Dr ******* became absent. It was clear that he didnt want to see me or talk to me about my dogs condition. Whenever I tried gaining clarity on my dogs condition, all I got were conflicting narratives from other CVA doctors who didnt want to inform me since they didnt perform the surgery. To make things worse, I felt as though the doctors quickly dismissed my concerns and questions, possibly due to my race and my limited English proficiency. When I asked follow-up questions about my dogs condition out of worry, another doctor unprofessionally shouted at me. My questions were met with indifference and even hostility throughout my dog's stay.I constantly had to fight for the privilege to visit my dog, even if it was just for a 5 minute visit. If I didn't fight for every precious second I could spend with my dog, I probably wouldnt have been able to see her at all. When I wanted to bring her home to a familiar and comforting environment, the veterinary staff wouldn't let me do so. Finally, on the day that I was supposed to be able to take my dog home, another doctor told us that we had to instead euthanize our dog. Earlier that day, we got an OK to bring my dog home. When we got there to pick her up, her body was cold and she was dying. The doctors had no idea she was in that condition. I wanted to provide a peaceful and loving environment for my dog's last moments so I refused their decision to put her down on the spot and brought her home.

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