Business ProfileforCintas Corporation

When I went to cancel their services in the Spring of this year, I was literally warned by the tech (who no longer works for Cintas) that his superviser was going to pull out all the stops to try and keep me on as a customer, and to just be prepared for a battle. He wasn't wrong- I did not give her the answer she wanted, so she slaps me with "well, we have you on for a 5 year contract" and proceeded to tell me I need to pay over $7500 . Never, at any time did a tech ever mention a contract, agreement, etc., but only verbally said I was on a week to week basis, and could cancel at any time, and change my services at any time. If I remember correctly, this was back in the Summer of 2020. No paper/digital contract details were provided then, nor did they give me a copy of this "so-called" contract. The tech told me to sign off on an inventory list of towels & detergent that we use, every now and then, but It was a single page, did not say contract or agreement anywhere on the page. It was not a multi-page contract. This is malpractice. The Cintas company is a scam. This company should not be in business, and especially should not target small mom & pop businesses like mine. The techs lied to me and used bait and switch tactics to trick me into signing a 60-month (5-year) contract, as well as a second 5 year contract even before the alleged first contract was up. Their "contracts" magically showed up (with my signature on them) only after I told the tech that I wanted to cancel. My retail lease isn't even that long. The techs scammed me to try and get more $$ from me. I was paying about $62/month in 2020, and their pricing went up to $275.40/month by 2024.