Business ProfileforFive Star Auto Group

Please run, don’t walk from this used car lot! I bought a 2007 Kia Sportage on March 17, 2023 from Brandon, the owner. The very 1st thing I said to him was that I needed a safe car for my daughter, 3 grandchildren. He assured me Kia was safe, said he almost kept it for himself. I drove Kia for a while, got out, checked lights, turn signals. I noticed something seemed wrong with brakes. He said guys they used must not have bled the new brakes. I bought the car, drove my daughter up there to get car, she drove car, said there was a problem with brakes. I told her what Brandon said. She had brakes bled. Still was acting up. For about a month almost we avoided driving it, until I had money to take to a garage to have them check it out. On a rare occasion of driving it, the left axle, control arm, left lower ball joint broke on highway at 8 pm. with my daughter, 3 grandchildren in it. Had it fixed, $750.18. I didn’t contact Brandon, it’s a used car, figured it was my problem. A month later, my son went to put a sway bar on, discovered body, not subframe, was dangerously rusted. I contacted Brandon, said he’d make it right. My car has been at his dealership since May 29th. He is not calling me back. I’ve been up there, he’s never there. His brother Eric asked us to give him a week, that was 3 weeks ago. They asked me to be patient. I only called once a week. I am disabled, had to borrow money to get another car for my daughter. We were sharing a car. I started filling out a peaceful protest petition, but, you have to keep walking while protesting, which I unfortunately cannot do. I just don’t want this to happen to anyone else. Don’t be fooled by Brandon, like I was. He’s very nice until something goes wrong.