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          Valentila.com has 1 locations, listed below.

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            Business ProfileValentila.com

            Online Retailer

            Current Alerts For This Business

            Alert:
            In March 2023, BBB investigated Valentila.com's business practices. This investigation was prompted by a large volume of complaints, and scam tracker report. Some of the issues described by victims were paying for merchandise not received, receiving items they did not order, inability to get money refunded or return items. One person reported; “Ordered merchandise online through the website. They sent me confirmation email with order number but told me through email they didn't get my order in their system. Then was told to contact my bank for a refund.”another commented “I have tried to reach out to them by email,left messages,sent texts and have heard nothing.” Another comment, “I used their texting feature, which is just a chat bot. I used What's App and nobody ever responded.” Also delay comments such as “they wanted to contact their accounting team” and “More delays and no response, no refund.”.

            On March 16, 2023, BBB confirmed by site visit to the location listed for Amarillo, Texas on Valentila.com is a verified piece of abandoned property unoccupied by anyone but registered to another business. The other listed address on their website for Sheridan, WY is also listed as another verified business.

            Based on the information detailed above, BBB cannot confirm the legitimacy of Valentila.com. The BBB provides these tips when shopping online.  Smart-Shopping-Online , Online-Purchase-Scams ,
            Protect-Yourself-Using-chatgpt

            Contact Information

            Amarillo, TX 79110-1104

            Visit Website
            (315) 544-0192

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            Amarillo, TX 79110-1104
            BBB File Opened:
            2/10/2023
            Business Management
            • Complaint Handler
            Contact Information

            Principal

            • Complaint Handler

            Customer Contact

            • Complaint Handler
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/23/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            A month ago I purchased 2 items off of a website called ***************.com they have another website that they use called Valentila.com so they work togethe after I purchased my 2 items from ***************.com they sent me a confirmation through email which had my order number on it well a month goes by and I haven’t heard from anyone so I went online to check out their website and it read there has been a critical error on this website and then they tell you to try and learn how to troubleshoot with WordPress I called them every single day and did actually what they asked me to do leave my name and number my email address and my order number I did all of that I emailed them multiple times and a lot of there emails would come back saying that they were rejected and that the email address didn’t exist those 2 items were gifts for my 2 boys I’m very frustrated I just want my items or my refund thank you for your time
            Read 7 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jerome H

            08/22/2023

            They are scammers I purchased 2 items from their website over a month ago I’ve called and left multiple emails but no response
            Read 1 More Customer Review

            Local BBB

            BBB of Amarillo

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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