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Find a Location

Ken Batchelor Cadillac has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforKen Batchelor Cadillac

    Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Ken Batchelor Cadillac has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      3860 W Northwest Hwy STE 104, Dallas, TX 75220-8123
      BBB File Opened:
      4/16/2019
      Years in Business:
      13
      Business Started:
      8/9/2011
      Business Incorporated:
      1/23/1979
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Ken Batchelor Cadillac Company, LLC
      • Ken Batchelor Collision Center of San Antonio
      Contact Information

      Principal

      • Ms. Lora Ojeda

      Customer Contact

      • Ms. Lora Ojeda
      • Amanda Colby
      • Esther Luna, General Manager
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Claudia R

      1 star

      08/21/2023

      I purchase this vehicle mid- December 2022, and a month letter it had major mechanical issues. they kept the car for 7 days and fix the issues. Three days later I brought it back for two more issues, they fixed one but omit to fix the second. Brought it back again and they couldnt figure out what was wrong, keep in mind this is between the first 3 months of a brand new car. No one called and provided a follow up with while the car was in the shop or after to ensure I was safe, since the car was leaking fluids. Instead the offered to put me in another car, but I have to pay $9000 since my car already lost value ??. Everyone from the sales, service and lending ignored my calls, texts and emails. The only text I received was to tell me the car they wanted to sell me arrived and I can come and pay the difference. This is not a way to treat a customer who already was feeling unsafe in this car because they sold me a car with multiple defective parts.I ended up trading the Cadillac for another brand - since Cadillac did nothing to resolve the issue they created

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