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          Find a Location

          AT&T has 2167 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAT&T

            Long Distance Phone Service
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            208 S. Akard St.

            Dallas, TX 75202

            Get Directions
            Visit Website
            (800) 288-2020

            Customer Reviews

            1.1/5

            Average of 2,708 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            46,991 complaints closed in last 3 years

            15,852 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 139

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            AT&T operates long distance services, telecommunications, and the manufacturing of telephones and computers.

            Business Details

            This is a multi-location business.

            Find a Location

            AT&T has 2167 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              208 S. Akard St., Dallas, TX 75202
              BBB File Opened:
              11/1/1952
              Years in Business:
              139
              Business Started:
              3/1/1885
              Type of Entity:
              Corporation
              Alternate Business Name
              • Bell South
              • Bellsouth Long Distance
              • Bellsouth Telecommunications, Inc.
              • Bellsouth Corporation
              • BellSouth Telecommunications
              • Advanced Solutions, Inc.
              • Ameritech
              • A T & T Home Entertainment
              • A T & T Internet Services
              • A T & T Knowledge Ventures
              • A T & T Long Distance
              • A T & T Management Services
              • A T & T Messaging
              • A T & T Operations
              • A T & T Services
              • A T & T Telephone
              • A T & T Advanced Solutions, Inc.
              • A T & T Business Internet Service
              • A T & T Corp.
              • A T & T, Inc.
              • AT&T Long Distance
              • AT&T Long Distance Service
              • Bell South Business Systems
              • Bellsouth Communication Systems
              • Bell South Communications
              • AT&T Worldnet
              • Bell South Entertainment
              • BellSouth Business Systems
              • BellSouth Wireless Data
              • Dobson Communications
              • Pacific Bell
              • Pacific Bell DSL Services
              • Pacific Bell Telephone
              • Pacific Telesis
              • Pacific Telsis Group
              • Prodigy
              • S B C
              • S B C Communications
              • S B C Telephone Company
              • S B C - Southwestern Bell
              • S B C Ameritech
              • S B C Long Distance
              • S B C Operations
              • S B C Paging Services
              • South Central Bell
              • Southern Bell
              • Southwestern Bell
              • Southwestern Bell Corp
              • Southwestern Bell Internet
              • Southwestern Bell Long Distance
              • Southwestern Bell Repair Center
              • Southwestern Bell Telecom
              • Southwestern Bell Telephone
              • Southwestern Bell Video Service
              • Worldnet
              • Bellsouth Equipment Maintenance
              • AT&T Communications
              • ATT PO Box 5025 Carol Stream IL 60197
              • Teleport Communications Group
              • Direct Cable Services
              • Cingular
              • AT&T (formerly Cingular)
              • AT&T Mobility
              • Cingular SBC
              • AT & T Mobility, LLC
              • A T & T Mobility
              • Centennial Communications Corp.
              • AT & T Wireless
              • A T & T Wireless
              • AT&T Wireless & Mobility
              • Leap Wireless
              • Digital Life
              • DigitalLife
              Business Management
              • Mr. Chris Timmermans
              Contact Information

              Principal

              • Mr. Chris Timmermans

              Customer Contact

              • Mr. Chris Timmermans
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              46,991 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/23/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              Unknown to me, AT&T changed my plan when I bought a new phone. I believe they did this because my plan was a grandfathered plan that included an *** Max subscription that they are trying to get customers to change from because it has been discontinued. My plan changed on 9-15-2023 and I did not notice because the price difference between the two plans is only $2.50 so when I started paying for the new phone on my bill, the change was not significant enough to notice. I would like to be placed back on my original plan as resolution to the issue.
              Read More
              Read 46990 More Complaints

              Customer Reviews

              2,708 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Dayna R

              10/29/2024

              AT&T is a trap and a bunch of swindlers. They give you a “credit” in monopoly money- the credit is only good if you stay with their service. if you recognize that they’re trapping and lying to you then you lose anything. i traded in a near brand new iphone 14 last year for a “credit” towards a 15… now im stuck with the full cost of the 15 because their “credit” is conditional on a 36 MONTH contract… they lied to my face when i lost my phone and made it sound like they were giving me such a great deal when in reality they were trapping and screwing me, while adding things i didn’t ask for that i can’t. just get an immediate refund in- i have to go through customer service and have them cancel the charges going forward, then the next month come back to have previous charges reversed. for the rest of my days i will warn anyone against using at&ts services.

              AT&T Response

              10/30/2024

              AT&T considers customer feedback an important tool in improving our customer service performance. We appreciate opportunity the customer has provided to improve.
              Read 2707 More Customer Reviews

              Local BBB

              BBB serving North Central Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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