Business ProfileforOmniKey Realty LLC

Upon move-in the grass was overgrown and full with debris. The ** system was broken, and the sidewalk was covered in trash, mud, and overgrown grass, which attracted a large number of flies. We addressed these problems on our own, hiring a service to cut the grass and clear the sidewalk to improve the house's appearance and livability. We also spent days removing construction debris and garbage from the yard, treating it for fleas, and taking our dog to the vet due to flea infestation.Additional issues included incomplete kitchen cabinet shelves, a stained and filthy toilet seat, and an improperly installed ** unit that caused a bathroom leak. The water damage affected our belongings, and the repair work was subpar, leaving damage to paint and an uplifted floor. The house did not come with a mailbox, so we purchased one for approximately $200, which we left for the next tenant as a courtesy.The furnace needed to be replaced (November), and the maintenance team left a hole in the ceiling from the repair. Due to the hole, the house struggled to maintain a proper temperature, sometimes dropping to 50 degrees, with repairs only completed in January despite our maintenance requests. After a severe storm caused a tree to fall into our neighbor's yard, we had to pay for its removal as our requests for assistance were not addressed, leaving our neighbor's driveway obstructed.We had made numerous efforts to address these issues and improve the property out of goodwill. It is disappointing to receive such a negative response from the homeowner.The owner claims they had to repaint the whole house and charged over $2,000. The itemized list is not even accurate to the house, it claims they had to paint the guest bedroom door, the master door, and bedroom 2 door. This house was only a 2 bedroom, where did the 3rd bedroom come from? Simply, we left the house in a far better condition than we had received it in, there was no reason so much had to be taken from our deposit.