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          Sterling McCall Nissan has 1 locations, listed below.

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            Business ProfileSterling McCall Nissan

            New Car Dealers

            Contact Information

            12230 Southwest Freeway

            Stafford, TX 77477

            Visit Website
            Email this Business
            (281) 243-8600

            Customer Reviews

            1/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            21 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This company specializes in new and used car sales and service.

            Business Details

            Location of This Business
            12230 Southwest Freeway, Stafford, TX 77477
            Email this Business
            BBB File Opened:
            3/17/2011
            Years in Business:
            22
            Business Started:
            5/13/2002
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Alternate Business Name
            • Group 1 Automotive
            Business Management
            • Mr. Joey Dupuis
            • Mr. Mike Shaw, General Manager
            • Mr. Mark Gill, General Manager
            Contact Information

            Principal

            • Mr. Mike Shaw, General Manager
            • Mr. Mark Gill, General Manager

            Customer Contact

            • Mr. Mike Shaw, General Manager
            • Mr. Mark Gill, General Manager
            Additional Contact Information

            Fax Numbers

            • (281) 243-8688
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            21 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/28/2023

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            1. Date of the purchase November 27, 2023 2. There was a zero down payment on the car and a agreed upon price of $ 38.595. 3. Sterling McCall and I signed an Out-The-Door purchase price of $ 38, 595 for 2023 Nissan Rogue. 4. The dispute is the over charge purchase price of the car. I am disputing the price I was actually charged of $ 49532 (which is a difference of$ 10,937.00) 5. Sterling McCall did not try to resolve the problem. I made an appointment to meet with Kolby ****, the General Manager of Sterling McCall; I was told he was in a meeting at the time of our appointment, and that he could not see me. I was then referred to the Finance Manager who informed me that they have a different definition of Out-The-Door price from what is widely priced in the automobile industry. 6. The customer number for the transaction is # 2328183. 7. Advertising: I chose the Dealership because of their ads and the advertized pricings.
            Read 20 More Complaints

            Customer Reviews

            9 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Derek M

            07/25/2024

            This dealership is used unlawful practices in my view. After being told do not run inquiries without any consent,they sent applications in my to 7 or 8 different banks and ruined my credit. I was lied to by sales manager,finance manager as well as the sales person. After they apologized for what they called a mistake,I was told they would send a letter to the banks and resolve the issue. However a month has passed and no answers calls and no one is no longer available. Someone please contact this business and stop them from ruining people's life They are not fair or abiding by the law Someone help me thanks
            Read 8 More Customer Reviews

            Local BBB

            BBB of Greater Houston and South Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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