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            Business ProfileDiplomat Home Improvement LLC

            Home Improvement

            Contact Information

            22110 Jamaica Ave Ste 109

            Queens Vlg, NY 11428-2037

            (718) 468-6800

            Customer Reviews

            1.25/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Diplomat Home Improvement LLC is a general contractor.

            Business Details

            Location of This Business
            22110 Jamaica Ave Ste 109, Queens Vlg, NY 11428-2037
            BBB File Opened:
            12/11/2014
            Years in Business:
            10
            Business Started:
            10/9/2014
            Business Incorporated:
            10/9/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Ms. Kelly McCarthy, CEO
            • Mr. Christopher Marrow, President
            Contact Information

            Principal

            • Mr. Christopher Marrow, President

            Customer Contact

            • Ms. Kelly McCarthy, CEO
            Additional Contact Information

            Fax Numbers

            • (718) 217-7995
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to make your next home improvement project a success

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/04/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            They did a bathroom remodel for my parents in 2017 and ever since then we have had problems no one would come out after numerous calls to them they claims someone would come and no one came then due to the death of both parents in 2017 and 2018 we were unable to contact them. They did not water proof the shower and now it is leaking heavy into my basement there is damage to the floor and ceiling in the basement the shower is now useable and i dont have the funds to make the extensive repairs need to fix the shower as well as the basement where water has leaked into
            Read More
            Read 2 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Dena A

            03/14/2024

            This is the worst home improvement company, they take advantage of older people, they don't keep their word. In the process of retaining a lawyer.PLEASE DONT DO BUSINESS WITH THESE CROOKS!!!!!!

            Diplomat Home Improvement LLC Response

            03/15/2024

            We haven't taken advantage of anyone. We did the customers roof in 2020 because she had leaks in her roof. Three years later she called and stated she had a leak, and I sent my roofer there right away. He sealed an area of the flat roof, and I didn't hear from her until a few months later. At that time, she wanted me to send someone to fix all of the interior damages that she claimed were caused from the leak. I sent one of my interior crews and he said there was extensive damage but that it was old damage and that it had already had spackle on the areas, like it had been started to be fixed at an earlier time. He also stated that there was no way that all of this damage could have been from a new leak that just started, He took pictures and I agree with his assessment. We explained this to ********************* daughter yesterday and suggested that she contact her insurance company and she did say that did make sense and that she would do that and here we are today with a bad review.
            Read 3 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

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